Customer-owned stores
Keep an existing Shopify or other storefront and connect approved orders through ShipStation or a custom integration for execution and fulfillment.
Commerce operations
Company, pop-up, and retail stores connected to fulfillment.
Impress Designs can build and manage company stores, pop-up stores, and public retail stores using stocked goods, decoration on demand, or hybrid inventory—including programs that require no decoration.
Inside the operation
Ecommerce programs, up close.
Selected views from the equipment, finishing, inventory, and workflows connected to this work.
Program work organized for accurate downstream handling.
Structured inventory locations to support timely and accurate fulfillment.
Warehouse inventory positioned for fulfillment programs.
Embroidered headwear produced as a coordinated program.
High density screen print detail and texture.
Store packed garments staged for distribution.
Packed orders staged for the next fulfillment step.
Organized warehouse capacity for continuing programs.Overview
The storefront is only one part of the system.
A credible ecommerce program must connect product setup, inventory, artwork, pricing, payment, order data, decoration, customer communication, shipping, tracking, returns, reporting, and settlement.
Impress Designs can manage store setup, products, payments, customer service, returns, reporting, settlement, inventory, and fulfillment. Which party owns each responsibility—and the shopper and order data—is defined in the individual agreement.
Capabilities & scope
Commerce models.
Company stores
Ongoing employee, customer, or dealer stores can combine managed ecommerce, established products, inventory, decorate-on-demand choices, and fulfillment.
Pop-up and retail stores
Limited-time pop-ups and public retail stores can combine product setup, checkout, payment, customer service, returns, reporting, settlement, and distribution.
Flexible product models
Programs may use customer-owned custom goods, Impress-sourced wholesale blanks, stocked finished products, on-demand decoration, non-decorated goods, or a planned mix.
Operating model
Design the commerce flow before selecting tools.
- 01
Define the buyer, products, pricing, promotions, payment ownership, customer service, and brand experience.
- 02
Choose customer-owned custom goods, Impress-sourced wholesale blanks, stocked finished products, or an on-demand or hybrid model.
- 03
Map order, status, shipping, tracking, cancellation, return, and reporting data.
- 04
Connect the store to production and fulfillment through the appropriate workflow.
Requirements & controls
Program decisions
- Seller-of-record and payment responsibility
- Store ownership, branding, and customer service
- Inventory risk and replenishment rules
- Decoration and fulfillment service levels
- Returns, settlement, reporting, and data ownership
Customer fit
A strong fit for
- Employee and company stores
- Brand and fan merchandise
- Distributor-operated customer programs
- Event and limited-release stores
- Programs requiring decoration and fulfillment together
A partner that stays ahead